Delivery terms
We deliver to all areas of mainland UK and Northern Ireland. Please request a price for delivery to the Republic of Ireland,
the Channel Islands or overseas.
We are very proud of our record for quick delivery. Unless otherwise stated, we will send out your goods on the day after you order.
Our standard delivery charge is £4.95 per order, although some items may not incur a delivery charge (see individual product details).
You will be notified promptly if any item is delayed.
If you need the goods in a hurry or by a specific date we will attempt to get you the fastest delivery possible.
There may be an extra charge for this service, so please phone us on 0118 935 1020 to discuss this first.
Your order will be sent by Royal Mail, or a private courier company such as Parcelforce.
If you are not in when they try to deliver, they will either leave your goods in a safe place,
or leave a card letting you know there has been an unsuccessful delivery attempt. The card will give you a number to call to
rearrange delivery, or an address from which you can collect the parcel. If there is a safe place where the items can be left
(eg 'round the back' or 'in the garage')
, please let us know at the time of ordering.
You will be given a chance in the checkout procedure to leave instructions that
we will pass on to the couriers.
International orders
If you are ordering from outside the European Union (EU), it is possible that your order may be liable to local import duties and taxes.
These vary from place to place, and we recommend that you research these prior to placing an order as we cannot be liable or advise you
on these charges.
All prices shown on this website include Value Added Tax (VAT) at the appropriate rate. VAT is charged on all UK and EU
orders.
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